You might check the USB port first to make sure the drivers good. If it still doesn't work then your USB port needs a new driver. If you have all that your computer will be able to talk to the card writer and it will work. ![]() The new cables Must also have a fdti chipset in them. Then use an adapter or the new cable to hook to the computer. The original cable must be hooked to the card writer first. You hook your new cable to the cable that came with the card writer. Then you can adapt it to say USB with another cable. It suppresses the modem signal through the computer to the cable. The cables that come with the card writer is a null modem Cable. One Thing I can tell you is that you have to use the original cord that came with the Card writer. I have a singer quantum xl5000 embroidery machine.
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